Achieving Performance Through People - 2 Day Course

CITB Approved

Course:

The purpose of this course is to enable the delegate to develop knowledge and understanding of using leadership and inter- personal skills to establish effective teams and achieve high levels of performance through people as required by a practising or potential site supervisor.

At the end of the course the delegate will be able to:

Describe how their personal leadership style affects the performance of others

  • Describe the principal features of two or more factors that will influence the choice of leadership styles or behaviours on site.

  • Describe two or more appropriate actions to enhance leadership behaviour in the context of a current and appropriate model of leadership.

 Explain how to establish and maintain an effective team.

  • Describe the practices associated with developing and maintaining an effective team to develop two or more benefits of developing and maintaining an effective team

  • Describe the stages of an established model of team formation

  • Describe two or more appropriate actions to enhance the effectiveness of own team.

 Explain how to motivate the team to improve productivity

  • Described a recognised theory of motivation

  • Explain how a motivational technique can be used to improve performance of own site

 Explain the importance of communication to team and site performance

  • Describe the stages in the communication cycle

  • Describe two possible barriers to communication on site within a detailed and appropriate context

  • Explain why it is important to overcome barriers to communication on site

  • Describe two or more actions to improve the effectiveness of own communication skills on site in order to improve team and site performance.

 Explain the importance of feedback to individual and team performance

  • Describe how to give effective feedback.

  • Explain two different types of feedback, and how each can be used to improve both individual and team performance

Explain how to apply a recognised coaching standard technique to develop and improve the performance of team members

  • Explain how to manage a coaching process by agreeing goals and following a simples coaching model. o

  • Describe a tool or technique that can be used to support effective coaching

  • Identify two barriers to effective coaching within a detailed and appropriate context.

  • Explain two or more suitable strategies to overcome these barriers

Explain how to persuade and influence others to achieve objectives.

  • Explain the practices of persuading and influencing to explain the differences between them.

  • Describe the skills required in order to persuade effectively

  • Explain a relevant technique for influencing others and how it is used to achieve objectives

Price: £284 + VAT

Testimonials:

“The whole programme was facilitated in a highly professional manner. Laura has a true ability to speak to her audience and find the right balance of being on point to a serious subject and keeping everyone engaged with humour.”

“Excellent execution.”

“Best teacher ever had!”

When attending our courses, CITB levy payers can claim back some of the costs invested in training. As an approved CITB organisation we can further assist you by applying for these grants on your behalf.

If you are interested in any of our courses, or would like to have more information, please get in touch or call our office on 01948 871 373 and speak with one of our professional and friendly team.