Leadership & Management Skills
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Anti-Bribery and Corruption
Examining some of the reasons why bribery and corruption occur as well as providing an overview of how common these practices are believed to be, plus business activities to consider, associated legislation, effects of bribery & corruption and concluding with ways to manage the risk.
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Anti-Harassment & Bullying
Covering the commitments that will be laid out in your company's anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work
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Conflict Resolution in the Workplace
For supervisors and managers that want to develop effective conflict resolution methods. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills.
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Developing Good Employee Relations
Defining employee relations and cover the many benefits good relations can bring to an organisation. Explaining how to build confidence in management, the importance of employee feedback as well as the benefits of a proactive HR presence.
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Developing Teamwork
Our Developing Teamwork course can be a great starting point for new managers or those that just want to enhance their management skills. This acts as a great introduction to the subject and covers the key concepts and theories around establishing and maintaining effective, resilient teams.
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Disciplinary Procedures
This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.
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Effective Delegation
This course will start with the essentials - defining exactly what we mean by delegation and why it’s so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to the process of delegation and much more.
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Equality, Diversity & Discrimination
Addressing What is Equality & Diversity, what is meant by discrimination, promoting diversity, links between values, attitudes and beliefs. Discussion around stereotypes, prejudices and discriminatiion as well as offering guidance on resistance o feedback and valuing others.
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Introduction to Emotional Intelligence
Introducing the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence.
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Leadership Skills
Introducing the basics of leadership and explores where the concept originated from, various leadership theories, developing teams including and team members and the role communication plays in effective leadership.
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Managing Meetings
Outlining some basic definitions and statistics that outline how important running meetings effectively can be. This course looks at factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise.
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Managing Occupational Health & Wellbeing
This course is aimed at supervisors and managers who are responsible for the health and wellbeing of their employees. Creating a culture of health, safety and wellbeing in the workplace increases staff morale and ensures a high level of retention.
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Managing Sickness & Absence
Helping you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings.
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Negotiation
Covering the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.
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Problem Solving in a Workplace
Aimed at supervisors and managers that want to develop problem solving skills in the workplace. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject.
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Project Management
This course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more.
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Sexual Harassment in the Workplace
Explaining the definition of sexual harassment, explaining how protection comes from both employment law and criminal law, the course includes workplace statistics and addresses how allegations should be handled, the importance of having robust policies plus the role of the line manager and empoyer during investigations.
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Stress Management
Providing an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.
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Supervising Mental Health at Work
You'll learn the six main areas that can lead to work-related stress and discover how to recognise when individuals and teams are under stress. You'll learn how to create a good mental health culture within your workplace and how to conduct a Mental Health Audit and produce a Mental Health Policy and Action Plan. Finally, you'll learn a number of proven ways to promote a good mental health culture within your workplace.
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The Principles of Performance Management
Performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.
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Time Management
This course can help, by introducing you to some of the theories and techniques of time management that can really make a difference.